New to the area and looking for a local GP, or just visiting Copa? We would love to welcome you to our practice on Del Monte Place, just opposite Copacabana Beach.
We have been caring for our local community since 2018. Our doctors provide general practice care and skin checks for children, adults and older people, with support for both everyday health concerns and ongoing conditions. We welcome people of all genders, sexual orientations and backgrounds, including LGBTQIA+ and transgender patients.
Here you will find what you need to book, prepare for your first visit and understand our fees. If you need a hand choosing an appointment, our reception team is a phone call away.
Book online with HotDoc | Call 02 4381 1576
Booking your first visit
You can book online through HotDoc. Choose your doctor and an available appointment that suits you. Let us know this is your first visit when booking, and provide any new-patient details requested during the booking process.
For a general GP appointment, book online or call reception. If you have several concerns, a detailed medical history, or forms to complete, call us so we can help you allow enough time.
For a skin check, select the skin-check appointment type or call for help. If you would like advice about a procedure, contact reception to arrange the appropriate assessment first.
Meet your Copa doctors
Dr Risto Cvetkovic – Practice Principal. His interests include skin checks and skin surgery, chronic conditions, mental health and transgender health, and addiction medicine treatment.
Dr Diana Peneva-Arabadjiyska – General Practitioner. Dr Diana joined Copa Medical in 2021, provides general practice care, and has an interest in comprehensive family medical care, including the review and continuation of ADHD prescriptions where clinically appropriate, involving a review of the patient’s medical history, relevant documentation and individual clinical circumstances. She enjoys the local beach lifestyle and keeping active.
Dr Hengame Babaei Lakeh, known as Dr Hanna – General Practitioner. Her interests include women’s health, pregnancy care, chronic conditions, skin checks and aesthetics consultations. Dr Hanna is currently welcoming new patients.
Read more about each doctor and their consulting days on our team page. HotDoc shows appointment availability; reception can help if you are unsure who to book with.
Meet our doctors and practice team
Consultation fees and preparing for your visit
What will my appointment cost
Your fee depends on the appointment type and time needed. The amounts below are the full consultation fees, before any Medicare rebate you may be eligible for. If you are unsure what to book or what it will cost, please ask reception before your visit.
| Consultation | Standard Fee | Concession Card Fee | MBS item | Consultation Duration | Medicare Rebate |
| Standard | $99 | $75 | 23 | 6–less than 20 minutes (Level B) | $45.05 |
| Long | $143 | $118 | 32 | 20–less than 40 minutes (Level C) | $87.10 |
| Prolonged | $185 | $160 | 44 | 40 minutes or longer (Level D) | $128.35 |
Skin checks are charged at the applicable time-based consultation rate. A procedure may incur additional fees; your doctor can discuss an estimate before arranging treatment.
Is bulk billing available?
Bulk billing is available to regular patients who are registered with MyMedicare, nominate Copacabana Medical Centre as their preferred practice, and hold a valid concession card. All of these conditions apply. Please contact reception to discuss whether you are eligible for bulk billing.
If this is your first visit, please confirm the fee rather than assuming it will be bulk billed. Reception can also explain payment arrangements and any applicable Medicare rebate.
What to bring to your first appointment
- Arrive 10 minutes before your appointment to complete a New Patient form
- Your Medicare card and current concession card, if you have them.
- A list of medicines and supplements you take, plus any known allergies.
- Relevant specialist letters, recent results or hospital discharge information you already have.
- Your previous practice’s contact details if you would like to transfer records.
- Any forms you need the doctor to complete, and a short list of the things you would like to discuss.
(Reminder: If you have multiple issues to discuss, please contact reception so we can schedule an appointment of the appropriate length).
If you need interpreter support or have access requirements, let reception know before your visit so we can discuss arrangements with you. For registration paperwork and arrival timing, follow any instructions provided when you book, or call reception if you are unsure.
What happens at the first visit
Your first appointment gives you and your GP time to get to know each other. You can discuss what brought you in, your medical history, medicines, and any ongoing care. Start with the concern that matters most to you so the doctor can help plan the appointment.
Your GP will discuss recommended next steps. If you have several concerns, you may need a follow-up visit. Before you leave, ask about any tests, referrals or follow-up appointments so you know what to do next.
Getting to the practice and common questions
Find us opposite Copacabana Beach
Copacabana Medical Centre
Shops 3 and 5, 202–204 Del Monte Place
Copacabana NSW 2251
Phone 02 4381 1576
Our practice is in the village opposite the beach, caring for locals and visitors from Copa and surrounding communities. If this is your first time finding us, or you need help accessing the practice, call reception before you set off.
Opening hours: Monday to Friday, 9 am to 6 pm. Closed on weekends and public holidays. Please check with reception for any holiday changes.
View our location and directions
Can I book if I am new to the practice?
Yes. New patients are welcome and can book through HotDoc by choosing from the appointments shown online. If you are unsure which doctor or appointment to book, our reception team is happy to provide further information to help you decide or book you over the phone.
What can I see a GP about?
We provide family medicine, immunisations, health assessments, workers compensation, and care for acute and ongoing conditions. Our services also include women’s health, men’s health, mental health, transgender health, skin checks and addiction medicine treatment. If you are unsure which appointment to choose, reception can help direct your booking.
Can I transfer my medical records?
Yes, we can help you arrange transferring your relevant medical records from your previous practice. Please let reception know, and we can explain the consent and request process. Your previous practice may charge a fee for transferring your records. Alternatively, you can request a Health Summary, which provides an overview of your medical history and current medications; however, this may not provide all the information required for a safe and appropriate transfer of your care. Please bring any relevant specialist letters, assessment reports, or test results you already have. You don’t need to remember or retell your entire medical history from scratch – having your existing records can help your GP understand your background and plan your care.
Can my first appointment be by telephone?
Under Medicare requirements, your initial appointment must be face-to-face. Depending on your circumstances and eligibility, subsequent appointments may be available via telehealth. If you would prefer telehealth appointments, please discuss this with your GP during your initial consultation. They can advise whether telehealth is clinically appropriate for your needs and meets the relevant Medicare requirements.
How do I change or cancel my appointment?
Please give at least 24 hours’ notice by calling reception or using the online booking system. Letting us know early helps another patient use the appointment. Late cancellation or missed-appointment fees may apply; see our cancellation policy for the full conditions and contact us if an unexpected situation affects your attendance.
How do I get my results?
Ask your doctor how and when to obtain any test results and whether you need a follow-up appointment. If you are unsure about the arrangements after your visit, please call reception.
Ready to book your first visit?
We look forward to meeting you. Book your appointment through HotDoc or call 02 4381 1576 if you would like a hand.
Book online with HotDoc | Call reception
For a medical emergency, call 000. Do not wait for an online booking or message response.